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vertical lines

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‎05-30-2020 11:44 - last edited on ‎09-16-2020 19:27 by

‎05-30-2020 11:44 - last edited on ‎09-16-2020 19:27 by

Last Saturday my fitbit charge3 started having vertical lines on it all the time. I have tried several times to restart and lines are still there. Also, I can't swipe up to see how much battery is left or see other activity tracking.  Do I need to contact customer support?

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‎05-30-2020 14:06

‎05-30-2020 14:06

Yes, contact Customer Support.

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