12 hour clock not changing on Inspire 2's display

[8143DS]

The picture for the clock option it shows the time in 24hour format but when I'm using it, it has normal 12hour clock. Is there a way to change it? Why show the picture in 24hr clock if its not?

Moderator Edit: Clarified subject

[SilviaFitbit · Accepted solution]

@8143DS Welcome to the Fitbit Community. Thanks for the details mentioned. 

Please confirm, this procedure has been followed to change it: 

1. From the fitbit.com dashboard, click the gear icon   > Settings > Personal Info.
2. Under Advanced Settings, find Clock Display Time and select whether you want the time shown in 12-hour or 24-hour clock units.
3. Click Submit and sync your device.

Hope this helps. 

[8143DS]

Thanks so much!

Sent from my iPhone

[Missied]

I did this and still doesn’t show 24 hour clock! Will try again

[SilviaFitbit]

@Missied Welcome to the Fitbit Community. Thanks for the troubleshooting performed. 

I'd like you to make sure this procedure was followed and confirm that your Inspire 2 syncs after changing your settings. 

Hope this helps. 

[Missied]

Only just spotted this - no it didn’t work but have got used to it. 
Other issues now with alarms not syncing - just the alarms everything else is fine