01-31-2020 19:14
01-31-2020 19:14
My Fitbit inspire is not giving accurate information.
02-01-2020 11:32
02-01-2020 11:32
@Ironwood1384 Welcome to the Community. Thanks for the details mentioned.
I would like you to check these articles about: How accurate are Fitbit devices? and How does my Fitbit device calculate my daily activity?
Please provide me with more details about what you're experiencing:
- Is it tracking less or more steps?
- Is it showing you accurate amount of calories burned?
Keep me posted. I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
02-01-2020 12:46
02-01-2020 12:46
The app under reports calories and running distances. Both treadmill and outdoor running. And there is no way to enter the actual distance in the edit section
02-01-2020 12:49
02-01-2020 12:49
I can’t edit treadmill distances but you can edit running distances. Sorry.
02-01-2020 14:25
02-01-2020 14:25
I have this same issue when I complete weekly park runs. I’m of no doubt it is 5km but it is only recording it as a 4.16km distance. I’m thinking it’s related to the stride length record on the app but I do t know how to alter same! Hope you get an answer!!
02-04-2020 14:33 - edited 02-04-2020 14:35
02-04-2020 14:33 - edited 02-04-2020 14:35
@Twa79 and @EilishL Hey there.
Currently, it's not possible to edit distance on activities. However, we're always striving to improve our services offered, that's why we have our Feature Suggestion board, those ideas are reviewed by our team and the status will change based in Fitbit's plans. You may want to vote for this idea: Edit to rename the Activity or Workout or Exercise .
Regarding your inquiry about the distance you're receiving, please check this article: How accurate are Fitbit devices?
I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.