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Active minutes drop while I excercise

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‎07-27-2020 23:45

‎07-27-2020 23:45

While I excercise my active minutes got to about 60 but when I stopped it dropped to 40? Anyone know why this would happen? And how I can fix it 

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‎08-03-2020 11:57 - last edited on ‎06-21-2025 04:46 by Fitbit Moderator

‎08-03-2020 11:57 - last edited on ‎06-21-2025 04:46 by Fitbit Moderator

@SophieM2019 It's nice to have you on board!

Let me help you with your active minutes decreasing. Where are your viewing this decrease (on the app or on the tracker)? Does this happens after you sync your device? Do you have any third party app linked to your account? Have you manually logged any activities? These two scenarios may overwrite the data recorded by your tracker? Could you share a screenshot of what you are seeing on the Dashboard and on the activities area?

I look forward to your reply.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎05-03-2021 15:14

‎05-03-2021 15:14

I am having this problem, too.  I walk briskly for 80 minutes.  My Inspire shows the 80 minutes.  When I sync it to my computer, it drops 20 to 30 active minutes.  There are no third party apps that I am using.  I am syncing to my desk top computer that is running Windows 10.  It is becoming very frustrating.  Any help would be appreciated.

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