help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Activity Tracker Problem with Time Change on Inspire

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-05-2023 19:02 - last edited on ‎11-08-2023 12:07 by Fitbit Moderator

‎11-05-2023 19:02 - last edited on ‎11-08-2023 12:07 by Fitbit Moderator

The activity tracker functionality has gone haywire after today’s time change to standard time. The start and end times have changed and cannot be reset, and activity data for the last several days to a week has been reversed/confused.

We can only hope the team will fix this but this” swing and a miss” is a surprise because 1) time changes happen twice each year, and 2) Google should have this issue nailed by this time. They need to share with Fitbit team, and take a good look at the QA processes.

 

Moderator edit: edited title to clarity

Best Answer
Labels:
1 REPLY 1

‎11-08-2023 12:08

‎11-08-2023 12:08

Hello, @rpcarroll Welcome to the community!

I understand this situation in regards to the activity tracker having difficulties after daylight saving. Our team is working on it and I hope to have news soon. Make sure you have your device updated since this may help to solve this situation.

Thanks for your understanding, I appreciate your patience!

Best Answer
0 Votes