08-13-2019 10:10
08-13-2019 10:10
When I bring my watch up to check the time it doesn’t automatically appear. I have to press the side button to show the time. I have not changed any clock face settings. A few days prior to this my watch screen went blank and had to hold the button whilst it was plugged in to get the screen showing again. Wonder if I need to take it back to the shop
Best Answer08-13-2019 10:36
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-13-2019 10:36
Hold in left side button a few seconds; look for 'Screen Wake'; tap to toggle on or off.
08-13-2019 12:25
08-13-2019 12:25
Best Answer04-30-2022 10:24
04-30-2022 10:24
I don’t see a side button on my Luxe
Best Answer04-30-2022 10:42
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-30-2022 10:42
@Variable22 wrote:I don’t see a side button on my Luxe
To get to Quick Settings, including Screen Wake, on Luxe, swipe down from clock screen.
Best Answer04-30-2022 11:49
04-30-2022 11:49
When I get to the settings and screen wake it says on, but it’s still not working.
Best Answer04-30-2022 11:54
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-30-2022 11:54
@Variable22 wrote:When I get to the settings and screen wake it says on, but it’s still not working.
Then it could be in Sleep Mode, also in Quick, Settings.
Best Answer