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Battery Drain

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‎01-30-2020 20:38

‎01-30-2020 20:38

All of a sudden the battery is draining on my Inspire HR ridiculously fast. This is the second time in two days my Inspire has had to be charged. On Tuesday it died on me in the middle of the day so I fully charged it while watching TV that night. Today (Thursday) when I got home from work it was at 20%. I am not doing anything different so it not getting excessive use. 

Anyone else experiencing this?

Is this a firmware issue or am I going to need a new Fitbit? It’s barely 7 months old. 

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‎01-30-2020 19:03 - edited ‎01-30-2020 20:40

‎01-30-2020 19:03 - edited ‎01-30-2020 20:40

posted in wrong forum and can’t figure out how to delete the post.

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‎01-30-2020 21:51

‎01-30-2020 21:51

Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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