help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Bike rides not registering

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-14-2019 17:15

‎07-14-2019 17:15

Since the my device was updated this week, I have two 20+ mile bike rides that have not registered. What's up?

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎07-14-2019 19:59

‎07-14-2019 19:59

I had the same problem today with a bike ride -  also not auto recognizing working out since the update....but my fitbit auto recognized house cleaning as swimming tonight!  Very frustrating.  

Best Answer
0 Votes

‎07-15-2019 08:54

In response to Oneblackdoodle

‎07-15-2019 08:54

You have that right! You go through the effort and expect to see how it
registers and it doesn't record your steps of the activity time.
Best Answer
0 Votes