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Black Screen

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‎08-25-2022 07:02 - last edited on ‎12-18-2022 21:04 by Fitbit Moderator

‎08-25-2022 07:02 - last edited on ‎12-18-2022 21:04 by Fitbit Moderator

Fit bit inspire 2 has a blank screen so I can’t see the 4 digit code to enter on my phone. I have followed all the steps at least 15 times today. It is connected by Bluetooth after I deleted the app and reinstalled, logged in etc, turned Bluetooth on and off. When forcing a restart the smiley face comes up

for a few seconds then disappears.  Still a Black screen, it will reset but nothing else.  What can I do to fit this issue with my Fit Bit Inspire 2 watch.

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1 REPLY 1

‎08-26-2022 03:49

‎08-26-2022 03:49

Hi @DJ35 It sounds as if you have tried everything you can. I'd suggest you contact Fitbit Support  .

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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