help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Calorie count and GPS wrong for my workout

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-16-2020 17:16

‎08-16-2020 17:16

After a bike ride which my husband’s Apple Watch calculated at 13.5 miles at 16.6 mph, my Fitbit said We had ridden 15 miles and told me I had burned 166 calories. It’s so frustrating to not be able to count on the Fitbit for accurate mileage or calorie information- I don’t see any proposed solutions in the forum.

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎08-16-2020 17:44

‎08-16-2020 17:44

How long in time was ride?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎08-16-2020 17:53

In response to JohnnyRow

‎08-16-2020 17:53

49 minutes. And as others have noted, the map was correct, but the distance the inspire reported was incorrect.

Best Answer
0 Votes