Can't use both Windows app and Android app? (Bluetooth problems.)

[BrianTheSwede]

Greetings.

I'd been using my Fitbit Inspire HR with the Windows 10 app/program, and bluetooth syncing was working fine.

I decided to install the Android app so I could add GPS functionality. Now I can't get the Windows app to sync. Toggling bluetooth on my computer doesn't work. Restarting various thingies doesn't work.

Phone: Moto G6, Android 9

Computer: Dell XPS 15 9560

Help!

Thanks,

Brian

[JohnnyRow]

If you haven't, try temporarily turning off bluetooth on one device when you want to sync with the other; i.e. turn off phone's bluetooth when trying to sync through computer.

[BrianTheSwede]

I did exactly that – tried, in fact, all combinations I could think of of restarting, turning off then on of bluetooth in various combos, etc. No luck.