Other Inspire Trackers
Support for Inspire 2, Inspire HR, and Inspire trackers
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Forum Posts

Short Video about Inspire Clip

If you are wondering about the difference between the HR version and the not HR or clip vs band.. watch this short video to get some ideas, tips or me awkwardly navigating the tracker . Post ideas for other short videos you would like to see in the c...

emili by 10K Racer
  • 25215 Views
  • 25 replies
  • 60 kudos

Please increase the Inspire HR font size

I have been using Alta for several years without an issue, but need HR function and I purchased Inspire HR. I just received and setup it today. To my big disappointment, the STAT read font is so tiny and barely I can read and useless. Please, please ...

wlu2247 by Recovery Runner
  • 547 Views
  • 3 replies
  • 17 kudos

Heart Rate Problems

Hi I just set up my Inspire HR four days ago. For the first couple days, my Fitbit was tracking my heart rate. However, it just stopped measuring my heart rate. I tried troubleshooting and restarting the Fitbit but it won’t restart, the smiley face w...

IshaV21 by Jogger
  • 598 Views
  • 4 replies
  • 1 kudos

Inspire flashes at night

I love my new Inspire, but not at night. If I move, turn over, the inspire turns on and more than usual it gets me in my face. Is there any way to keep it from doing that?

JMT2037 by Recovery Runner
  • 612 Views
  • 5 replies
  • 2 kudos

Clock face

This may be an easy fix. How do I get the time to display in 24 hour format? Thank you x

Difficulties reading small numbers on Inspire

I am dismayed that Fitbit seems to consider the tiny font size of the Inspire merely a cosmetic issue.  The miniature size of the NUMBERS that are key to using a tracker is an accessibility issue.  FITBIT is making it clear that they are only hear to...

CarolNY by Recovery Runner
  • 806 Views
  • 4 replies
  • 23 kudos

Resolved! Inspire HR dimensions

What are the width, length and depth of the Inspire HR screen? I searched the Fitbit website and Google but could not find this information anywhere.   Moderator edit: title for clarity

nadfubach by Recovery Runner
  • 15953 Views
  • 14 replies
  • 10 kudos

Large increase in resting heart rate

Hi, I’ve had my inspire for a couple months now and up until recently my resting heart rate has stayed relatively the same, around the 60’s. Recently though, from mid December to the end of the year, it’s jumped up to the 80’s in a mere 15 days, with...

Red dot for old notification won’t go away

Hi, I am 4 days into using my Fitbit inspire hr and have encountered a problem that I can’t find an answer for. I received a notification to congratulate me on a swim (I hadn’t been for a swim) and I am not able to swipe it to delete it like I have w...

ZoeAS by Jogger
  • 503 Views
  • 1 replies
  • 0 kudos

How is calories burned during exercise worked out?

I'm curious as to how the fitbit calculate calories burned during exercise. I thought it used heart rate, but I'm not so sure anymore based on some of my results. Here's the two sessions in question that have me wondering. For context, the first one ...

Inspire HR recording steps while typing on keyboard

Just picked up an Inspire HR and either my Flex 2 was drastically underestimating my steps, or more likely, my Inspire is logging much more.  I have added 30 steps in the last ten minutes just typing on my keyboard, so this last option seems more lik...

FTLLD by Recovery Runner
  • 547 Views
  • 1 replies
  • 0 kudos

Fitbit not working

I can't get my Fitbit to turn back on and my app is saying that the battery is fully charged... I don't know what's wrong with it anyone else have this problem

NCT04 by Jogger
  • 567 Views
  • 4 replies
  • 0 kudos

Inspire HR screen blank

The screen on my Fitbit inspire hr just went blank on, it’s still recording my steps and everything but can’t see anything in screen      Moderator edit: subject for clarity 

Setting up

Got in to a tangle setting up my daughter's fitbit.Her phone thinks she is me and she is getting all my stats.How do we delete and start again?

Inspire HR

My Inspire has a blank screen for days. Any suggestions. It is only a few months old .

cshep by Jogger
  • 405 Views
  • 1 replies
  • 0 kudos

Inspire - how to set up treadmill as exercise?

Hi, i have the Inspire (not HR). I want to add treadmill as one of my exercises but cannot figure out how. The guides I find for Inspire HR - I don't seem to have the same buttons in my settings. I've tried both on the web and in the app. Sarah

Inspire HR not updating

iPad Pro 9.7”  iOS 13.3 Christmas gift Inspire HR   Tracker/device will not update.  And yet it constantly reminds me “tracker needs setup”!  I have followed all of the posted steps, rebooted the iPad, rebooted the Fitbit, turned Bluetooth on and off...

MaxSad by Jogger
  • 545 Views
  • 2 replies
  • 1 kudos

Resolved! Inspire setup help

I'm trying to set up my new device and I'm having some trouble on both my phone (iPhone 7+) and laptop (MacBook pro). With my phone, the app is unable to find the device even after I've taken every step suggested on this site. After that, I downloade...

Whats wrong?

I have fitbit inspire From morning I can't move apps on the watch and I can only see the time.From back I can see only one green lightWhat's wrong?

Suzy.Ma by Jogger
  • 497 Views
  • 1 replies
  • 0 kudos

Resolved! Stairs not tracking

My new fitbit does not track flights of stairs.  Our bedroom is on the second floor and I go up and down stairs about a million times a day but it says zero flights.  What am I doing wrong?

Jodester by Recovery Runner
  • 818 Views
  • 9 replies
  • 6 kudos

Stuck on time/date

My fairly new Inspire shows the time and date, but nothing happens when I swipe it (to show my steps, etc.) or push the side button, except to turn it on and off.  It has worked fine till now.  Suggestions?  Thanks--

Set up Inspire HR

Getting very frustrated trying to set up a newly purchased Inspire HR. First off the screen is frozen in the www.fitbit.com/setup screen. Account set up on PC (Windows 10), no option to set up Inspire HR, keeps coming back to Aspire. I consider mysel...

kprinny by Jogger
  • 455 Views
  • 1 replies
  • 0 kudos

Inspire HR clock face appears frozen

In the past I have been able cycle the events below the time. My Inspire is stuck on miles. I tap on it, no changes. Nothing seems to allow any other items to be visible, such as heart rate, etc. I use an Apple 7+ for syncing. No changes when I sync....

Fitbit Inspire HR Countdown Timer

Hello!  I am considering purchasing a Fitbit Inspire or Inspire HR.  The Countdown Timer is very important to me.  Can the countdown timer continue to run while the clock is displayed?  Or does the timer have to be displayed constantly on the watch f...

Sleep/hr not working

It just started on January 1st. Is there an update or something? Steps, calories, sleep time works. Sleep stages, resting bpm and active bpm not working. 

APG71 by Jogger
  • 445 Views
  • 2 replies
  • 0 kudos

Inspire not syncing with Kindle

I have been trying to sync my son's fitbit with his Kindle app & now I'm seeing that you can't sync with the kindle app? It would be great if I could sync all the fitbit on my phone. Do we really want to require kids to have a smartphone to wear a fi...

TheJet8 by Jogger
  • 827 Views
  • 1 replies
  • 0 kudos

White line across Inspire HR screen and not restarting

Hi there  I received my brand new Inspire HR yesterday and I've been trying to set it up. It's on my app but I can't get the firmware update to work. It tells me it can't do the update because the battery is too low, even though it's at 50% and charg...

Protection Plan - Anyone Else Had Issues?

I received an Inspire HR as a gift and really want to add a protection plan (it was purchased directly from Fitbit), but apparently the only way to buy the plan after purchasing is to hope you get prompted to do so through the app. I had the banner a...

Dstilz by Jogger
  • 450 Views
  • 1 replies
  • 0 kudos

Inspire HR showing the same exercises shortcut

Hi,I was trying to track my workout today when I realised that all of the shortcuts were the same - Pilates. I've never had a single pilates session in my entire life, and never have I added it as my shortcut . Has anyone encountered such problems, a...

Inspire HR not properly detecting sleep

Why does it sporadically track my sleep cycles?  Sometimes it tracks my light sleep deep sleep and REM cycles. Other times it just is dark and tracks basic activity during my sleep. I would sync to the Fitbit prior to sleep but it doesn't make a diff...

RCR10 by Jogger
  • 459 Views
  • 1 replies
  • 0 kudos

Inspire - Countdown Vibration

Hello! I'd like to use a Inspire Smartwatch like a countdown timer.So, I want to set a 30min Countdown and being alarmed by Ins.Sm. vibration. Also, I'd like to have the feature of "snoozing" (restarting, the word that matches better) the countdown. ...

PMCCMP by Jogger
  • 468 Views
  • 1 replies
  • 0 kudos

Walking and outdoor bike not auto recognising

Fitbit inspire (not HR)Firmware: 20001.63.5App: iOS 3.12.1 (915) I bought this Fitbit 5 the days ago and had auto recognise (10 mins) switched on for all activities. Initially it did not recognise anything at all  but after repeatedly restarting the ...