01-07-2020 03:49
01-07-2020 03:49
Hello,
I've had my fitbit for maybe a month or so now. I normally charge my fitbit when it gets down to about 25%. Yesterday it said it was down to 17% but I didn't have time to charge it before work. It worked great all day. I completely forgot to take it off last night to charge and when I woke up around 3am there was a "!" In a circle obviously saying it needed to charge I'm assuming. I went and plugged it in, no issues. I woke back up at 5am to work our and now the screen will not turn on but it is still at tracking my steps and in the app it says that it is charged 100%. When I hold the button down for about 3 seconds I get a very short vibrate and then nothing else. Little upset about this since I've only had this thing for a little over a month. Any suggestions would be greatly appreciated!
Thanks!
Ivy
01-07-2020 04:09
01-07-2020 04:09
Resolved
Held button down for about 30 seconds, screen came back up.
Thanks,
Ivy