Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charger melted

Replies are disabled for this topic. Start a new one or visit our Help Center.

Please help! It’s hard to believe that the charger for my Fitbit was melted during charging. Now I couldn’t charge anymore. Can I get a replacement?

Best Answer
8 REPLIES 8

Please contact support. Use the help link at the top of the forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes

Mine did too! 🙄

Best Answer

Mine did too..  I had it in the same plug that it had been on since I bought it.  The plug itself was not hot, only the charging connections that connected to the fitbit unit itself.  Only took about 20 seconds for it to melt. 

Hopefully you were able to get resolution.  I am getting ready to contact customer service now. 

Best Answer

AMAZON has them. I'm sure Fitbit will help

(877) 623-4997

Best Answer
0 Votes

I'm thinking my charger melted. The one prong is now inset into the base of the charger and the plastic around it looks like it melted. I can't charge my FitBit.

Best Answer
0 Votes

Mine has melted as well! So weird... I have only had the Inspire for 2 months and the charger melted when I tried charging the Fitbit last night. Now I’m left with a melted charger and a dead Fitbit 🤦🏻‍:female_sign:
I had the Fitbit Charge HR for almost 2 years and never had any issues. Disappointed I’ve only had the Inspire for 2 months and this happened! 

Best Answer
0 Votes
Weirdest thing. Be sure to contact Fitbit and get the replacement.

--
Jacki
Best Answer
0 Votes

exactly what happened to mine. had it one year.

 

 

Best Answer
0 Votes