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Consistent 3:30 am Gmail notifications

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‎04-30-2020 14:20 - last edited on ‎05-08-2020 12:28 by Fitbit Moderator

‎04-30-2020 14:20 - last edited on ‎05-08-2020 12:28 by Fitbit Moderator

Hello, 

I attempted a search for this but couldn't find any other questions/responses - if I missed them please point me in the right direction! 

 

I have an Inspire HR that I have had almost a year, and a Pixel 2 XL running Android 10 and I have Gmail set as my primary email account for notifications. I have looked through Gmail settings as well and can't find anything.. so.. I don't have the issues that many people have with getting Gmail to come through to the tracker. It does seem that some how either it or Gmail knows when it is a general spam type email (shopping, tracking number etc) and when it is a real person emailing me, and only the real people emails come through to my fitbit. This is amazing, I love this part. Except, more and more frequently at exactly 3:30 am this thing goes off for at least a solid 30 minutes updating and catching up and vibrating for all of the other spam type emails I had received since the last time it did this. It started out very sporadic and I thought it was just a glitch that had been fixed with an update... until 2 weeks ago.. now it is every other night. 

 

I use the silent alarm to wake up, and most of the time I have to just take it off and set a real alarm to wake up. It is vibrating so fast I cant get to the screen to turn off all notifications. I would normally sleep with that option turned off but for my work some things can happen in very early morning that I would need to be woken up and prefer that be via fitbit instead of a phone call that also wakes up my husband. 

 

I am really getting tired of this being so frequently lately and cannot figure out anything other than getting a different watch/tracker, which I don't want to do. Anyone have any ideas?

 

Moderator edit: Subject for clarity 

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‎05-08-2020 12:28

‎05-08-2020 12:28

Hi @mmarks601, welcome to the Community Forums! Sorry for the delay in responding your post.

 

Thanks for bringing this to our attention and for all the details that were shared, your effort troubleshooting this situation before posting is appreciated, I understand how frustrating this matter can be for you.  If you haven't already done so, I recommend you to follow the steps that are specified on our help article: How do I get notifications from my phone on my Fitbit device? and re-setup the notifications feature of your Inspire HR. Next, please try a restart and let me know if the issue persists.

 

Keep me posted and let me know if you have any additional questions.

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