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Disappearing steps

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‎06-17-2019 13:51

‎06-17-2019 13:51

Twice so far, 2000 to 3000 steps disappear from my total. It’s annoying and frustrating since I know I walked those steps and pool, they are magically gone. 

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‎06-18-2019 10:21

‎06-18-2019 10:21

Hi @mfbastien nice to see you on the Community Forums. Nice to see you here.

 

Sorry to hear about what happened to your steps and swim activity. Can you please share with me more details about what happened that day? Is this the first time? 

 

For your missing steps, you can manually log it on the Fitbit app. 

 

I'll be waiting for your response.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

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‎06-26-2019 18:20

In response to YojanaFitbit

‎06-26-2019 18:20

It happened again today. I had walked around 7500 steps, got a notification
saying I had 2356 steps to go. Then I looked at my Fitbit and it was down
to 5500 steps. I did nothing except sit at my kitchen table.
--
Marie-France
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