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Error message on Fitbit screen

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‎05-26-2022 08:31 - last edited on ‎12-18-2022 22:22 by Fitbit Moderator

‎05-26-2022 08:31 - last edited on ‎12-18-2022 22:22 by Fitbit Moderator

I have had a message saying “go to the Fitbit app and try another clock” on my watch for weeks. Cannot find another clock or otherwise make the message go away. 

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‎05-26-2022 17:47

‎05-26-2022 17:47

Hello @MWKeene 

Try restarting your your Inspire 2 : https://help.fitbit.com/articles/en_US/Help_article/1186.htm After you restart  I’d suggest changing your clock face: https://help.fitbit.com/articles/en_US/Help_article/2311.htm Make sure to select one developed by Fitbit, not a third party one and see if the display stops showing the "clock error".

😃 I’m hoping this resolved the issue. Please keep me updated on how it goes

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