Factory reset/erasing data from Inspire

[RosieNC]

Hi 

 I bought and inspire tracker got it set up with my Samsung Galaxy note 8.  After using I realized it was not recording what I needed as far as the sleep information so I want to return it and get the Inspire HR.

I have tried following all of the instructions through fit bit but the fit bit watch is still retaining my data.

My account@fitbit.com is on the 7 day grace period  before it's permanently wiped out.

 How can I erase all data from the fit bit device itself so that I can get it returned?

Thanks in advance for any help.

Barbara

[WendyB]

Welcome to the forums!

You do not need to erase it. Once it is set up by someone else it will wipe out all of your data and start over for them.

Just make sure to sync it one last time and remove it from Bluetooth

Also you did not need to delete your account. You could of just set up the new one on that account to continue on. Now if you want to use it before the 7 day grace period you will need to use a different email address

Hope that helps!

[WendyB]

Found this article as well

Reset Data

[JellyNerfz]

Same here bro I was just trying to get the versa light and return my inspire when suddenly I couldent even do it