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Feedback about Fitbit Inspire HR

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‎04-29-2019 18:11 - last edited on ‎04-30-2019 12:22 by Moderator Alum

‎04-29-2019 18:11 - last edited on ‎04-30-2019 12:22 by Moderator Alum

This is my second Inspire in 5 weeks. Will probably be my last. The first one worked for 1 week and died during recharging. The 2nd one lasted 3 weeks and during recharging died and now has the 001 screen of death. I’ve tried restarting but still nothing. I’ve noticed many other posts with the same problem. Hoping Best Buy gives me a refund! 

 

Moderator edit: Subject for clarity

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‎04-30-2019 12:21 - edited ‎04-30-2019 12:24

‎04-30-2019 12:21 - edited ‎04-30-2019 12:24

Hi there @skirv61, nice to see you around. 

 

Thanks for posting your feedback about your Fitbit experience. I've already requested a ticket on your behalf, our team will be getting in touch with you shortly to give you a hand with this process. Please keep communicating open with our Support Team, in case you need more details about your options with us.

 

Now, about the refund that you're requesting to our authorized retailer, it will depend on the information that they provided you when you purchased your Fitbit. I really appreciate your comments, since we're actively reviewing your posts to provide feedback to our product development team.

 

I'll be around in case you need anything else! 

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