Feedback about Inspire

[EricsLady]

Yet again, my Inspire is not pushing steps or workout information to my insurance carrier.  If I am not earning points using this device, why again use an inferior device and app to others out there?  I didn’t have any of these issues with the VeryFit Pro, so at this point if I can’t start getting more reliable results from this device I am chucking it in the trash where it clearly belongs.

Moderator edit: Subject for clarity 

[RicardoFitbit]

Hi @EricsLady, it's nice to see you again participating here in the Community Forums! Sorry for the delay in responding your post.

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need.

Let me know if you have any additional questions.

[EricsLady]

I have decided to upgrade to an Inspire HR. I purchased it at QVC with a
long warranty period so if I have issues I can get them addressed. The one
I have was bucks out of my wellness earnings, so it is what it is. I now
have my iPhone and Fitbit running simultaneously so I can monitor what is
and isn’t being tracked well.

I am hoping the HR will do a better job of tracking steps without doubling
them when I work out, and automatically track sleep. I am looking forward
to having a stair tracker without carrying my phone and heart rate monitor
to track for peak fitness.

Thanks for reaching out.