help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fit bit app windows 10

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-05-2020 08:51

‎08-05-2020 08:51

I have downloaded the fitbit app for windows 10 onto my laptop and have synced my wifes inspire hr to it and it works fine. I have now purchased an inspire hr and am trying to download a second windows app to sync my device to but all i get is "app already installed" and it will not let me download it a second time.....can i somehow download it a second time to connect my device to Thanks Phil

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎08-05-2020 11:43 - last edited on ‎09-11-2024 09:16 by Fitbit Moderator

‎08-05-2020 11:43 - last edited on ‎09-11-2024 09:16 by Fitbit Moderator

Hello @phil1507   I am pretty sure what you need to do is log out your wife's account, then log in with your account.  I say this because this what you do when there are two users, but one phone.  I do not use Windows 10.

Do either or both of you have compatible smartphones?  That would make this sooooooo much easier.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎08-06-2020 10:01

In response to LZeeW

‎08-06-2020 10:01

Thanks for that. I have now synced mine with my ipad and left my wifes on the laptop.Was hoping to get them both on the laptop but I will take your advice and use the easy route.....

 

Best Answer