02-15-2026
06:16
- last edited on
02-15-2026
07:30
by
MaCrisGBFitbit
02-15-2026
06:16
- last edited on
02-15-2026
07:30
by
MaCrisGBFitbit
The Fitbit app has suddenly stopped working on my phone (Android)
Opening the app just gives a blank screen.
Have tried turning phone off and on. Have also tried clearing the Cache.
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
Best Answer02-15-2026 07:29
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-15-2026 07:29
Hi @paula70 ! Welcome to the forums!
I'm sorry to hear that your Fitbit App is not working. I appreciate the steps you have tried before contacting.
In this case, I suggest you uninstall and reinstall your app.
02-15-2026 07:29
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-15-2026 07:29
Hi @paula70 ! Welcome to the forums!
I'm sorry to hear that your Fitbit App is not working. I appreciate the steps you have tried before contacting.
In this case, I suggest you uninstall and reinstall your app.
02-15-2026 09:32
02-15-2026 09:32
Thanks for replyiing.
I uninstalled and installed, after I made contact, and it worked🙂