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Fitbit Inspire 2 Not syncing

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‎01-25-2023 05:23

‎01-25-2023 05:23

Hi all, can anyone help me please! My Fitbit seems to be working fine but cannot get it to sync to my app on my iPhone. I have tried everything, rebooted the Fitbit twice, turned off Bluetooth/reconnected, deleted and re-downloaded the app…deleted the Fitbit from my account to re-add but now it can’t connect…so it finds it but cannot connect…I don’t know what to do? 

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25 REPLIES 25

‎02-16-2023 06:49

In response to CandyGram

‎02-16-2023 06:49

I’m having the same problem. Fitbit works just fine and everything seems normal. It’s also connecting to my phone just fine but it will not sync in the app. This definitely seems like it’s a problem with the app 

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‎03-04-2023 05:25

In response to francesd9908

‎03-04-2023 05:25

I've tried that multiple times. Still not syncing. This all started because several tiles completely disappeared - and cannot even be seen in the "edit" feature anymore. I'm completely frustrated.

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0 Votes

‎03-04-2023 05:26

In response to francesd9908

‎03-04-2023 05:26

Nope this does not work either.

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‎03-04-2023 05:27

In response to CandyGram

‎03-04-2023 05:27

This is exactly what's happening to me now. I've spent days trying to recover lost tiles that have completely disappeared. And now this.

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‎03-14-2023 18:38

In response to CandyGram

‎03-14-2023 18:38

This is happening to me today. The time is wrong and I have tried it all ie reinstalling, restarting, rebooting, and I have done this many, many times. Only get as far as 4 digit code and then message on Fitbit about downloading app. Anyone out there that can help me?

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‎03-15-2023 03:21

In response to libra49

‎03-15-2023 03:21

I made contact with Fitbit via Twitter.  @FitbitSupport  Do a search for this on Twitter. They were very helpful. I’m sorry, I can’t remember what I had to do but they will respond if you contact them.

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