07-28-2020
03:21
- last edited on
07-31-2020
09:45
by
DavideFitbit
07-28-2020
03:21
- last edited on
07-31-2020
09:45
by
DavideFitbit
my watch is not pairing but if it does Bluetooth goes off then can't repair
Moderator edit: subject updated for clarity
07-31-2020 09:44 - edited 07-31-2020 09:57
07-31-2020 09:44 - edited 07-31-2020 09:57
Hello @Dolphinmad, welcome to the Fitbit Community forums. Sorry for the late reply.
Thank you for sharing all this information about the trouble you've been having to pair your Inspire HR device.
Before considering other options, please make sure that you've followed the steps provided in this article to resolve problems during the set up process and check all the necessary requirements to sync.
In addition, try to perform a restart following the steps listed here, this has been useful for other users experiencing the same inconvenience, and make sure to keep the Fitbit app updated to the latest version available.
Keep me posted on the outcome.