Fitbit Inspire HR - no sleeping data

[comima]

Hello,

From one day to the next ... no sleeping data anymore and I already did a restart but is not helping.

Thanks for helping me out.

comima.

Moderator edit:  updated subject for clarity

[JuanFitbit]

 @comima Nice to see you around. 

Thank you for your message and efforts. 

Could you please let me know if you see the simplified sleep records or none at all?

See you around. 

[comima]

Thanks for your reaction... I see none at all ...

[Andy4hiking]

I have the same issue since last friday

[comima]

Hello !
Did you also made a " restart " ?
Kind regards, comim.

[Andy4hiking]

Hi,

Yes I did this morning many times!

[comima]

Hi again !
When you do a restart, you have to wait one or 2 days to see the sleeping
data again ...it worked for me last time ... So this time I am waiting for
one or 2 days more and hope to see the sleeping time again....
I hope for you the same.
Bye !

[Andy4hiking]

Thank you! I'll try to be patient!

Bye!

[comima]

You can always try !!! 😏
Good luck !
Bye !

[comima]

Hello again,
I just want to let you know that after a restart, I waited for a couple of
days and the sleeping data came back.
Thanks for your help and kind regards;
comima

[Kakane369]

Hello. I have not had sleep data recorded for about a year now. Restarts gave done nothing to help.

[comima]

Hello,
For one year ???
Why don't you go back to the shop where you bought your Fitbit ?
Maybe with your waranty ?
Greetz.