01-20-2020 20:01 - last edited on 01-22-2020 17:45 by LiliyaFitbit
01-20-2020 20:01 - last edited on 01-22-2020 17:45 by LiliyaFitbit
Stopped scrolling...have had 3 months, I haven't gotten it wet or has had anything hit or bang against it!
It is synced but NOT scrolling, It defeats the purpose and disappointing!😡
Moderator edit: subject for clarity
01-20-2020 20:23
01-20-2020 20:23
Try a restart do it 3 times
if it does not help do A Long Restart
Plug the device into the charging cable. While the device is plugged into the charging cable, hold the button down for 15 seconds. Remove your finger from button. Note: Device won't have a smiley face icon and should be off with a black screen. Remove the device from the charging cable. Plug the device into the charging cable again. The smiley face icon appears on the screen.
If it does not help contact support. Use the Help link at the top of the forum
Wendy | CA | Moto G6 Android
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