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Fitbit Inspire HR not syncing

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‎10-18-2019 07:31 - last edited on ‎10-19-2019 18:09 by Fitbit Moderator

‎10-18-2019 07:31 - last edited on ‎10-19-2019 18:09 by Fitbit Moderator

I am so disappointed in this product I replaced my Fitbit flex 2 with the inspire hr. With the flex I never had a problem with syncing. With this product I have to continually wipe everything out( delete all apps and Fitbit) it will then sync once. Then not again. So so disappointed 

 

Moderator edit: Updated subject for clarity 

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‎10-19-2019 18:13 - last edited on ‎01-15-2025 06:49 by Fitbit Moderator

‎10-19-2019 18:13 - last edited on ‎01-15-2025 06:49 by Fitbit Moderator

@Jabou Welcome to the Community. Thanks for the details mentioned and the troubleshooting you performed everytime your tracker stops syncing. 

Sorry to hear that you're experiencing this with your Inspire HR. I would like you to try this syncing troubleshooting and after this continue checking if it syncs as expected. 

Please make sure that you have the latest app version because this will ensure that your Fitbit device syncs properly to your app. 

Keep me posted. 

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