09-06-2020
08:28
- last edited on
09-10-2020
05:16
by
JuanJoFitbit
09-06-2020
08:28
- last edited on
09-10-2020
05:16
by
JuanJoFitbit
Please help, my fitbit had stopped synching. Deleted it and wanted to reinstall it and now it won't pick it up at all and I can't get it reinstalled and synced
Moderator edit: updated subject for clarity
Best Answer09-06-2020 08:37
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
09-06-2020 08:37
The usual things I try when I get syncing issues are:
If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com
Best Answer09-10-2020 05:15
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-10-2020 05:15
Hi @Kwolfie, welcome to our Fitbit Community! I'd like to follow up and would like to know if your Inspire HR began to sync properly after following the troubleshooting steps that shared my friend @SteveH.
By the way, thank you for trying to get this issue resolved before contacting our forums.
In case the issue persists, let us know if you get any error message when trying to sync your device.
Looking forward to your response.
Best Answer