Fitbit Inspire clock face not animating

[calindbl]

The animal clock face on my inspire only seems to animate once, right after I install it  Is this normal?  I would like to see it animate whenever I tap it to see the time.

Moderator edit: Subject for clarity

[YojanaFitbit]

Hey @calindbl welcome to the Community Forums! Thanks for sharing your inquiry. 

You have a great question, I was wondering the same thing. I've tested mine and I noticed that the cat face only moves his eyes when I have been using the workouts from the exercise app, and I go back to the clock face. Or when I have been checking the settings or any other option on my Inspire HR and I return to the clock face.  What have you noticed in yours?

For anything else you would like to see implemented in this feature for the future, consider visiting our Feature Suggestions board. Look under the label "Inspire" for existing ideas that might match your own and vote! You can learn more about how Fitbit decides what suggestions get released in our FAQs.

Let me know if there's anything else I may assist you with.

[calindbl]

Hi @YojanaFitbit 

Thanks for the reply.  I'm using the raccoon face and I think I've only seen it animate once after doing some other function.  Other than that, it only animates once, right after I install it.  I will try the cat and see if it works more often.