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Fitbit Inspire is not receiving notifications

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‎10-13-2020 04:18 - last edited on ‎10-14-2020 04:14 by Fitbit Moderator

‎10-13-2020 04:18 - last edited on ‎10-14-2020 04:14 by Fitbit Moderator

I keep getting a message in red saying "notification not working, a phone restart is needed to enable notifications" I have turned off my phone several times and my notifications still won't work, can anyone advise me please.

 

 

Moderator edit: updated subject for clarity

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‎10-14-2020 04:13

‎10-14-2020 04:13

Hi @Maggie153, it's great to see you in our Fitbit Community. I'm sorry to hear that your Fitbit Inspire is not receiving notifications. By the way, thank you for trying to get this issue resolved before contacting our forums.

 

Please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. Finally, monitor your Fitbit device during the next 24 hours and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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