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Fitbit Inspire not syncing

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‎08-06-2019 08:25 - last edited on ‎08-07-2019 07:33 by Fitbit Moderator

‎08-06-2019 08:25 - last edited on ‎08-07-2019 07:33 by Fitbit Moderator

Been using my fit and for the last 2 months but lately it's not synchronizing and I'm loosing data information 

 

 

Moderator edit: updated subject for clarity

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‎08-07-2019 07:35 - last edited on ‎06-24-2025 07:13 by Fitbit Moderator

‎08-07-2019 07:35 - last edited on ‎06-24-2025 07:13 by Fitbit Moderator

@GraceBrincau, welcome! It's great to see you around! 

Let me help you with your Inspire not syncing. Which phone are you using? Is it compatible? You can try the following:

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎08-07-2019 23:42

In response to AlvaroFitbit

‎08-07-2019 23:42

Thanks for your help ... problem resolved
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