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Fitbit Inspire regularly over recording steps

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‎06-16-2021 00:58 - last edited on ‎06-16-2021 05:13 by Fitbit Moderator

‎06-16-2021 00:58 - last edited on ‎06-16-2021 05:13 by Fitbit Moderator

Every couple of weeks my Inspire suddenly vibrates and records that I have done 50,000 steps when in reality I’ve only done about 15,000. This seems to be happening more frequently. Any ideas? Very annoying, as there doesn’t appear to be a way of removing steps.

 

 

Moderator edit: updated subject for clarity

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‎06-16-2021 05:12

‎06-16-2021 05:12

@Glas-girl Welcome to our Fitbit Community. I totally understand how you feel in regards to the extra steps tracking issue that your Fitbit Inspire has experienced.

 

I'd like you to restart your Fitbit Inspire as described in this help article. After this, check out this help page, which explains why your Fitbit device may track extra steps. The paragraph contains a link to another page that explains how you can edit or remove data.

 

Finally, monitor your Fitbit device and see if it doesn't track extra steps anymore.

 

Hope this helps.

JuanJo | Community Moderator

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