Fitbit Sleep format

[katriv]

I used to have a newer version of my sleep with more details but when I reinstalled it went back to the basic version. Can you change it?

[JuanFitbit]

@katriv  Nice to see you around. Thank you for your message and information.

Just to avoid confusions. 

Could you please let me know if you see the simplified sleep records or none at all?

If you see the simplified records,keep in mind that the following conditions can prevent the recording of the sleep phases:

- You record your sleep with the app instead of the automatic sleep detection of the tracker.
- The tracker battery is almost empty when you go to bed (below 25%). This prevents regular recording of the pulse.
- You use the metal bracelet while sleeping
- You sleep less than 3 hours.
- The bracelet is too loose or too tight on the wrist. You should be able to put your index finger between the bracelet and your arm without great resistance so that your pulse is recorded regularly and the sleep phases can be recognized.

If you tap on the recording that does not show you any sleep phases, you should receive a message explaining why you did not receive any. What is this message?

See you around.