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Fitbit app for Windows 10 not working

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‎08-06-2020 11:20 - last edited on ‎08-11-2020 09:47 by Fitbit Moderator

‎08-06-2020 11:20 - last edited on ‎08-11-2020 09:47 by Fitbit Moderator

Tried downloading Fitbit on windows 10. Cannot get it to work, it is on my list but when I launch I cannot get past dashboard page to set up 

 

 

Moderator Edit: Clarified subject

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‎08-11-2020 09:50 - last edited on ‎11-15-2024 07:01 by Fitbit Moderator

‎08-11-2020 09:50 - last edited on ‎11-15-2024 07:01 by Fitbit Moderator

@Ptodd Welcome to the Fitbit Community!

Let me help you with your Fitbit app not working on your Windows 10 computer. Could you share a screenshot of what you are seeing on your account? You could try uninstalling and reinstalling the app on your computer. Also if you can you can use a phone (your or a friends or relative) to setup your tracker.

I look forward to your reply.

Alvaro | Community Moderator

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