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Fitbit dead

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‎08-25-2019 08:01

‎08-25-2019 08:01

 The Fitbit just went dead the battery won’t keep a charge the screen won’t light that it won’t advance to the next screen it’s only six months off 

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‎08-25-2019 09:48

‎08-25-2019 09:48

Hi @Jeannelwelch 

 

First, try a restart of your device. If that doesn't help, it's time for customer support.

Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA.

 

If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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‎08-25-2019 09:48

‎08-25-2019 09:48

Hi @Jeannelwelch 

 

First, try a restart of your device. If that doesn't help, it's time for customer support.

Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA.

 

If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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