help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit frozen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-04-2019 12:27

‎06-04-2019 12:27

Frozen

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎06-05-2019 00:16

‎06-05-2019 00:16

I'm afraid your picture is not showing for some reason.

 

However, the first thing to try when a fitbit misbehaves is a restart. The instructions can be found in this help file: Help article: How do I restart my tracker?

 

Best Answer
0 Votes

‎06-05-2019 05:31

In response to SteveH

‎06-05-2019 05:31

My Fitbit Inspire will not come on.  It vibrates every 2 or 3 minutes or so.  I have attempted to reset it.  I got the smiley face but then nothing after that.  What do I do now?

Best Answer
0 Votes

‎06-05-2019 05:38

In response to AMR756

‎06-05-2019 05:38

@AMR756 the restart is the only real tool that we, as users, have to address issues. As it's not working for you I suggest contacting customer support via the following link. If they can't fix it they can check your warranty status and advise on your options: contact.fitbit.com 

Best Answer
0 Votes