Fitbit inspire

[Sue75]

Sometimes I get text messages on my phone and sometimes I dont.  Every morning it shows the day before steps on my phone.  On the fitbit it self is fine but not on my phone.

Thank you

[NellyG]

Hi @Sue75  What phone are you using? Is it on the Supported Devices List?

[Sue75]

Good Morning,
Yes it does, Samsung S5, this morning it worked, but I had to turn off Bluetooth and than put it back on. Thank you for the quick response.

Sent from my iPad

[NellyG]

Mmmm - that is strange. Have younreatarted the Inspire several times? If not, do that. Also uninstall the app on your phone and then reinstall it and see if those two things help.

Restart your tracker

[Sue75]

I will try that, but when I do that I will loose all my steps from today.

Sent from my iPad

[NellyG]

Reatarting should not lose you any steps - it is like restarting a phone - no data is lost.