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Fitbit not connecting

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‎06-30-2020 15:23

‎06-30-2020 15:23

I've had my fitbit for about a year and it now wont swipe to show me the steps or anything it will only show me the time,

 

So I thought I'd try reconnect it and now I'm trying to connect it to my fitbit app but when it gets to the part it asks for a 4 digit pin my Fitbit wont show one

 

I have inspire hr fitbit

 

I'm not sure what to do I've turned bluetooth on and off I've reinstall the app

I really need my fitbit for work and it's very frustrating 

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‎06-30-2020 17:44

‎06-30-2020 17:44

I'm not sure what to do either, have you tried a restart?

You say that the display will not turn on, so you removed it from your account and as you say, the display will not turn on during the setup procedure.

It would have been better to do an add device with the replace option.

 

The best thing to do now is to contact fitbit. 

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