help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit screen frozen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-28-2019 09:28

‎08-28-2019 09:28

I seem to be unable to swipe through my screens on my fitbit wristband. The clock updates, and the app confirms its tracking my steps/heartrate, but i cant scroll through any of the screens on the watchface the way i normally can.

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎08-28-2019 11:28

‎08-28-2019 11:28

I am having the same problem since 2 days ago. Fitbit is syncing and downloading info on to my phone but not displaying on watch itself.

Best Answer
0 Votes

‎08-29-2019 03:37

In response to DennisGambier

‎08-29-2019 03:37

Hi @ValBillard  @DennisGambier  Try restarting your Inspire several times. If that dpesnt fix it then please come back here.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer