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Fitbit won't charge

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‎07-29-2020 10:32 - last edited on ‎07-31-2020 10:25 by Moderator Alum

‎07-29-2020 10:32 - last edited on ‎07-31-2020 10:25 by Moderator Alum

Anything I can try while I wait hopelessly for FitBit to contact me about an RMA?  I bought this at Christmas.  It won't charge and is dead.  TIA!

 

 


Moderator edit: subject updated for clarity

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‎07-29-2020 11:38

‎07-29-2020 11:38

I got ahold of support on Twitter DM.  Working through tech support.  Sorry to clutter up the forums and please delete.

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‎07-31-2020 10:24

‎07-31-2020 10:24

Hi, welcome to the Community forums @1337owner. 

 

Thank you for sharing that you were having trouble to charge your Fitbit device. 

 

It's good to know that you were able to get in touch with the Customer Support team about this. 

 

Keep me posted on the outcome and let me know if you have further questions. 

Davide | Italian and English Community Moderator, Fitbit


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