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GPS not working right

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‎11-28-2022 08:37 - last edited on ‎12-18-2022 20:58 by Fitbit Moderator

‎11-28-2022 08:37 - last edited on ‎12-18-2022 20:58 by Fitbit Moderator

The GPS on my phone doesn't always connect or stay connected to my watch. I like to log my run using the GPS and lately I am missing much of the data because of this issue. As it is a favourite feature of mine I want to know what to do. Is my Inspire 2 breaking???

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‎11-29-2022 02:22

‎11-29-2022 02:22

Hi, @Tessfully, welcome, you may find this article of interest How do I use GPS on my Fitbit device? Allowing you are keeping your phone within Bluetooth range of your Inspire 2 during your run you may like to review syncing How do Fitbit devices sync their data? and Why won't my Fitbit device sync?  If these steps do not resolve your issue go to the Fitbit app on your phone (you do not mention the make or model of your phone so I'm not able to give more details) and check that the Fitbit app has all permissions allowed, clear storage and cache, check background data is allowed, and unrestricted data usage and the battery usage is unrestricted.

I hope this helps but if you are still stuck please post here again.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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