11-26-2022
14:41
- last edited on
12-18-2022
20:58
by
MatthewFitbit
11-26-2022
14:41
- last edited on
12-18-2022
20:58
by
MatthewFitbit
I’m really annoyed that my Fitbit seems to no longer be fit for use. It’s not syncing with my iPhone despite me following all the advice given
I’ve already done all the following (several times) so please don’t advise me to repeat it
I’ve reinstalled the App and now can get no further than entering the 4 numbers shown on the Fitbit to pair with the device.
I’m not the only one with this problem, so it looks like there’s a significant unresolved issue.
11-29-2022 20:23
11-29-2022 20:23
Sorry to hear Sulo,
Only thing I can think of is if you have a heavy FitBit household and you're seeing interference if it's having issues with that first initial pair.
In that case you may need to get 30ft or greater away from the others and try again in a "Quiet bluetooth" area... or if you have another device (like an old phone) trying to pair with it simultaneously.
If neither situations work or apply from above you may want to even try pairing to a laptop just to rule something/anything out and confirm your device is working appropriately.
Best of luck,
11-30-2022 05:22
11-30-2022 05:22
Hi, @Sulo, welcome, I assume you have seen Why won't my Fitbit device sync? and worked through the various troubleshooting threads. As your iPhone did sync before and no longer does so has something changed? If your phone has had an update you may find reviewing the phone settings will offer a way forward. iOS App - Fitbit Community provides advice for iPhone users.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.