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Green light tracker not on

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It stopped working last Wednesday and I have tried resetting it and charging it. I tried re-syncing it too but the green light still won't turn on. 

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@2wlawre4 One feature of the Inspire 2 is that you have the option to wear it on your wrist or on a clip. If it is set to wear on a clip, the heart rate monitoring will be turned off and the green lights won't be on.  

 

To check this, press and hold both buttons on the sides of the Inspire 2. You'll get a list of settings. Swipe up until you get to the last one. It should say "On Wrist", if you want see your heart rate and sleep stages. If it says "On Clip", tap on that and change it to "On Wrist".

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 3, Inspire 3, Sense | Android

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@2wlawre4 One feature of the Inspire 2 is that you have the option to wear it on your wrist or on a clip. If it is set to wear on a clip, the heart rate monitoring will be turned off and the green lights won't be on.  

 

To check this, press and hold both buttons on the sides of the Inspire 2. You'll get a list of settings. Swipe up until you get to the last one. It should say "On Wrist", if you want see your heart rate and sleep stages. If it says "On Clip", tap on that and change it to "On Wrist".

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 3, Inspire 3, Sense | Android

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On my inspire 2, the function has gone from the list on the tracker. I can find it in the manual on page 21, but on the Inspire it has gone. 

https://help.fitbit.com/manuals/manual_inspire_2_en_US.pdf 

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Omg thank you, it worked! 

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