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HR just stopped working

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‎08-08-2020 10:26

‎08-08-2020 10:26

Hi!  My HR tracker just stopped working, I’ve read through all these comments. Just finally was able to reset but that didn’t help either.  Active minutes just started working again today but not HR.  Anyone have other success trying things?  This is not even 2 months old.  Had no issues with my FitBit Alta.

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‎08-09-2020 02:04

‎08-09-2020 02:04

Hi @MLRichardson If the restarts didnt help then you will need to contact Customer Support 

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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