Inspire concern

[Cheekyfee]

wondering if u could help me. I went and download my app before charging it. And its not working. 

Moderator edit: subject for clarity

[SteveH]

Downloading the app before charging your fitbit will not cause any problems.

In what way is it not working? Are you having problems with the set up and did it setup ok and now has stopped working?

Has the Inspire charged ok? Is it displaying any message?

[Cheekyfee]

The charged was ok and its showing up on the screen. 

[SteveH]

ok. And is this the setup process you followed? 

Help article: How do I set up my tracker?

If so, did it complete ok or did you get an error message?

[Cheekyfee]

Whats the extra lead for yea its all set up cos i done on friday. 

[SteveH]

So what's the problem you're having?

[SteveH]

The Inspire comes with an extra band in Large size:

If we can't sort your problem then you may find an answer in the Inspire manual:

https://staticcs.fitbit.com/content/assets/help/manuals/manual_inspire_en_US.pdf