HR not tracking full walk

[fanofpi]

Of my past 6 walks, my fitbit has registered the full walk only once. Sometimes it cuts out entirely. In two instances where I was walking around a lake, it shows a straight line across the lake, as if I had found a non-existent bridge. Even when I do a circuit in my neighborhood, it just stops tracking.  I keep my phone with me, and it shows GPS tracking the full time. What is happening?

[fanofpi]

Has no one else had such a problem? 

It's very frustrating, especially since I cannot edit the maps, only delete the activity altogether.

This occurs despite countless resets. 

[ThycaWarrior]

My Inspire HR is not tracking my full walks either. It recorded 9,500 steps as 2.1 miles.  But most times it doesn’t record any mileage stats. Very disappointing. Am on the fence about an Apple Watch, but come September, if this isn’t resolved, may ask for my birthday. Another “weird” thing, notice that the time at the top of the page is 1:36 on Tuesday, March 3rd, yet it recorded a walk on Tuesday at 3:44 pm. Quite impossible, as you may also note I’m writing this response on Tuesday, March 3rd 2:37 PM EST. Since last update, tracking does NOT work.

[SunsetRunner]

The same thing is happening to me. For the past few weeks it recorded the route I walked now I get 2 different readings...one with the map showing the walk to be several hours later than I took it and all the info says null and a second reading without the route mapped and all my info. I’m not too technologically inclined and it’s getting frustrating 

[ThycaWarrior]

It is so frustrating! I tried so many setting changes and none has made a difference. Very disappointing to go for a long walk, getting psyched because you can use your accomplishments to motivate yourself only to find the results have not been recorded. But even more upsetting that Fitbit supposedly provides this community forum for support and feedback, only to have it fall on deaf ears! 😞

Sent from my iPhone