help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

HR not tracking on tracked exercise

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-29-2019 00:29

‎09-29-2019 00:29

My HR has not been showing on a tracked exercise for a while now, for example when I track a run using the app. The HR is actually working as I can see it in my general day HR section but it helps to have it broken down on each run to compare. Any ideas how I get that back? 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎09-30-2019 09:46 - last edited on ‎03-07-2025 07:35 by Fitbit Moderator

‎09-30-2019 09:46 - last edited on ‎03-07-2025 07:35 by Fitbit Moderator

@Bryo Welcome to the Fitbit Community! It's great to have you here!

Thank you for reporting this. This issue is being investigated by the team so hopefully they will find a solution soon. Still I appreciate your patience in this matter.

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes