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Heart Rate Tracker option

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‎04-17-2019 20:32

‎04-17-2019 20:32

When I first got my Inspire HR, I could turn off the HR tracking and place the Fitbit in a clip. There was an option to select use in clip or band. After the last update I no longer have the option. Can you change it back to allow the option to turn off the HR tracking and place in clip. I don’t always want to wear it on my wrist. Without the option to select clip or band I get an error message that it’s not making a connection. Thank You 

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‎04-18-2019 00:20

‎04-18-2019 00:20

Hi @jodi83 Unfortunately the option to turn off the HR is gone for good. It was accidentally included on the HR model, but that tracker was never intended to be worn in a clip, so it was removed. Only the Inspire (non HR) supports use in a clip.

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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