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How to fix the tracker?

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‎05-16-2020 11:49

‎05-16-2020 11:49

Hello guys, 

Just lately my Fitbit seems not tracking the distance and calories burned incorrectly. For example, I did 5 miles walk and had 12000 steps, but my Fitbit only record 1 calories burned and 0.87  miles? It seems weired. I must mess up the set up.

 

Does anyone know how to fit it?

 

Thank you, 

V

 

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‎05-17-2020 00:15

‎05-17-2020 00:15

Hi, and welcome to the Community!

 

That sounds like one or more of your profile settings for age, height and weight is set too low. You can check yours in your profile settings at https://www.fitbit.com/settings/profile

 

If you do make a change then you'll need to sync again to update your fitbit.

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