09-03-2022 14:10
09-03-2022 14:10
I find your website a bit of a mistery! I understand there is a place where I can make suggestions but I cannot find it. Also just had a chat with one of your support person. She gave me a link to it but that link disappeared as soon as I ended the chat. I expected to get an email with a copy of our chat so I would have the link but got nothing. She said there would be a quick survey and that did not arrive either. So!!! I am a bit perplexed. At any rate I would like to suggest a longer cord on the charger. It is too short and awkward to use, especially as the magnet on the Inspire HR seem fairly week and the connection not strong enough to just hang in midair!
09-03-2022 14:24 - edited 09-03-2022 14:28
09-03-2022 14:24 - edited 09-03-2022 14:28
https://community.fitbit.com/t5/Feature-Suggestions/idb-p/features
Common complaint, not ideal solution but can get longer third-party chargers at reasonable prices from Amazon.
09-04-2022 09:35
09-04-2022 09:35
Thank you for letting me know!